When trying to watch a recorded p egg program on the same d as y of recording, I get first a message "Sorry not avail. Switxing to on demand" Then a screen goes blank, and eventually error message XRE-03092 appears. I can watch the next day. I called tech support, they had no idea. They sent a tech to replace the box. Still didn't help. I think the only fix is to switch to a different provider.
use the voice remote "about". what is the rest of the line to right of "STB Version". the next day do you watch the recording or does it play 'on-demand' version?