Once the programs are recorded, they cannot be viewed as the image freezes and don't run.
Escalated 3 times.
2 Technicians could not find out the reason and unable to fix
3 rd Technician coming today to verify my connections are correct, which was done by Technician 1.
Nobody can fix this?
are you watching the video on the actual DVR (usually has a clock on the front) set top box?