Skip to main content

    Support

    Offers

RQ123's profile
RQ123
1st Like
1st Reply
1st Topic

New Poster

 • 

2 Messages

Sunday, October 25th, 2020 9:00 AM

Closed

Unable to pair X15 remote with both TCL Roku TV and Yamaha YAS-108 sound bar

Hello - I just purchased a new TCL Roku TV and Yamaha YAS-108 sound bar.  When programming the remote I can get it to control the TV (using Admiral codes), but when I then try to pair the sound bar, I can control the sound bar volume but the power button no longer turns off the TV.  I've tried all the recommended codes and have gone through this guide  (https://www.xfinity.com/support/remotes).  Any help would be greatly appreciated!

Question

 • 

Updated 

4 years ago

1.3K

3

0

This conversation is no longer open for comments or replies and is no longer visible to community members.

Accepted Solution

darkangelic

Gold Problem Solver

 • 

2K Messages

5 years ago

Are you using the ARC port to connect the soundbar to the TV?  If so, you won't need to control the soundbar with the remote, as the TV volume control will also control the soundbar volume if you enable CEC (using the same setup with my Vizio soundbar and LG TV). 

0

0

RQ123

New Poster

 • 

2 Messages

5 years ago

This fixed the problem.  Thank you for your help!  I leaned something new today.

0

user_697b36

Visitor

 • 

1 Message

4 years ago

What about the Yamaha YAS-105 sound bar?  Is there a remote that works with that one?

1

0

XfinityMarcos

Official Employee

 • 

2.4K Messages

Hello, @user_697b36, thank you for reaching out to our forum for help with your soundbar and remote concerns. I hate having a ton of remotes out, they can get confusing, so I totally get where you're coming from. Have you already tried the above steps outlined in the accepted solution? Have you also use the link in the original post to obtain steps to pair your device? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

4 years ago

0

forum icon

New to the Community?

Start Here