Re: Top cable box - Xfinity Help and Support Forums

les8100 · ‎07-02-2020

who is the manufacturer or my cable box? I want to set up my universal controller

CCAndrew · ‎07-02-2020

You would have to state what cable box that you have, nobody knows.

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!

les8100 · ‎07-02-2020

I have a Xfinity xg1-A and need to knownthe manufacturer

CCAndrew · ‎07-02-2020

A=Arris

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!

andyross · ‎07-02-2020

Unless it's a very old Motorola or Cisco box, I believe they all use the same code set. And even then, some of the latest Motorola DCX series will work with both the new Comcast and old Motorola codes. If the universal remote lists Comcast or Xfinity as a model, try that first.

CCAndrew · ‎07-02-2020

As posted above it’s an X1 DVR (Arris)

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!