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Third Party modem causes Set top box not to work

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Third Party modem causes Set top box not to work

Today I unhooked my XFi gateway and replaced it with a Netgear NightHawk C7000v2 modem/router. Wifi works great but now our set-top box does not want to connect.

 

Error Code RDK-03036

 

Our STB model # is Pace PXD01ANI, wondering if we need a different STB that is compatible with third-party modems.

Diamond Problem Solver

Re: Third Party modem causes Set top box not to work

If that’s the only box that you have, you need the gateway. Or change your plan from an IP plan and a different box

I am a Retired Official Comcast Employee
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