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The xfinty assistant says I can change the pause time to two hours, but it doesn'tsay how.

JimmyG_415
Regular Visitor
‎02-06-2021 12:12 AM

The xfinty assistant says I can change the pause time to two hours, but it doesn'tsay how.

I'm talking about just watching TV, I hit pause to answer the phone or whatever, then it for some reason it goes to live TV after a while. I can't see one reason anyone would want that. 

 

I want to adjust the pause time to as long as possible, it is set way too short. TiVo would just stay paused forever.

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CCAndrew
Diamond Problem Solver
‎02-06-2021 03:33 AM

Re: The xfinty assistant says I can change the pause time to two hours, but it doesn'tsay how.

There is no ability to change pause time. 60 minutes is it

I am a Retired Official Comcast Employee
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JimmyG_415
Regular Visitor
‎02-06-2021 11:03 AM

Re: The xfinty assistant says I can change the pause time to two hours, but it doesn'tsay how.

60 minutes would be fine, mine is set at 10 minutes.

 

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JimmyG_415
Regular Visitor
‎02-06-2021 12:39 PM

Re: The xfinty assistant says I can change the pause time to two hours, but it doesn'tsay how.

So the customer rep did a remote trouble shoot, and now it is fixed.

 

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