Community Forum

The X1 display reads cast

New Poster

The X1 display reads cast

Yes, the system has been powered down and rebooted.  The TV gives a welcome screen and then goes blank.  What is wrong?

Diamond Problem Solver

Re: The X1 display reads cast

Generally it means the box can’t communicate. Are your other services working? Have you tried the box on another cable outlet to test

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!