No sound during commercials
Is this any help?
Did you accidentally enable "video description"? (Hit center button, down, and then all the way to the left). For some things this turns off the audio so it is just strange until you find and undo it.
Thank you for posting to the Xfinity Forums. Was the audio restored during your commercial breaks?
Hello, judyemagree. We have not heard back from you. If you still need assistance, please feel free to start a new public thread.