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Sunday, September 8th, 2019 9:00 AM
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No sound during commercials
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Responses
Contributor
532 Messages
6 years ago
Did you accidentally enable "video description"? (Hit center button, down, and then all the way to the left). For some things this turns off the audio so it is just strange until you find and undo it.
Official Employee
1K Messages
Hi @judyemagree,
Thank you for posting to the Xfinity Forums. Was the audio restored during your commercial breaks?
Hello, judyemagree. We have not heard back from you. If you still need assistance, please feel free to start a new public thread.
lesmikesell
Contributor
•
532 Messages
6 years ago
Did you accidentally enable "video description"? (Hit center button, down, and then all the way to the left). For some things this turns off the audio so it is just strange until you find and undo it.
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Xfinity_Support
Official Employee
•
1K Messages
6 years ago
Hi @judyemagree,
Thank you for posting to the Xfinity Forums. Was the audio restored during your commercial breaks?
0
0
Xfinity_Support
Official Employee
•
1K Messages
6 years ago
Hello, judyemagree. We have not heard back from you. If you still need assistance, please feel free to start a new public thread.
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0