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@Leatherwood wrote:
I just noticed the same thing today. What's changing that I'm unaware of, or is something bigger broken.
did you try unplugging the set top box for 20 seconds or so then plug back in? what ist he model number of the set top box?
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@jmack02465 wrote:
The model is Samsung SX022ANM. Yes we have tried unplugging and then plugging back in. This resolved the issue temporarily but then it comes back and the features don't work.
that is an xg2 companion with its own tuners and it does have the rewind capability (just tested on mine). swap it out for another xg2 (only) at your local Xfinity store.
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@cswoods2 wrote:
I'm having the same issue today. Yesterday I was also unable to get MSNBC, saying my contract doesn't support it. What the heck is going on with Verizon???
did you try a reboot of the set top box? (power unplug/restart)
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@L1ngus wrote:
THIS CONTINUES TO OCCUR ON ALL THE SATELLITE BOXES IN MY HOME.
WE SHOULD NOT HAVE TO CONTINUALLY RESTART THE BOXES!
THIS IS NOT AN EQUIPMENT FAILURE IT IS AN X1 PROBLEM.
while playing live tv attempt to pause on each set top box. what happens? on any that will not pause use voice command 'about' and reply with each one's rest of line after STB version...
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