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TV Remote App Missing Channels

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New Poster

TV Remote App Missing Channels

There are channels on my TV that do not show up on the TV Remote app and therefore won't allow me to record to my DVR via the app. I spoke to a representative over two months ago and it still has not been fixed. Some of the channes missing are BBC World News on channel 1117, Newsmaxtv on 1115 and I24 on  1118. Please update me when this is fixed. Thank you. 

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Diamond Problem Solver

Re: TV Remote App Missing Channels

Those are IP channels available through the X1 box only, not the remote app, have you tried the Stream app?

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Expert

Re: TV Remote App Missing Channels

1115 newsmax is available (and to record) using the stream app. for some reason the xfinity TV remote app won't list that channel even thought the X1 set top boxes have that channel.



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