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TV Keeps freezing and going out

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TV Keeps freezing and going out

We have 4 wireless cable boxes, and since getting the boxes our TV's keep freezing. I've spoken to at least 6 agents who can't seem to find the problem, and it's getting aggravating. I feel like I'm being thrown around with no real solutions. Has anyone else had this problem? or should I just move on to a new provider? 

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Re: TV Keeps freezing and going out


@ArtimeseB wrote:

We have 4 wireless cable boxes, and since getting the boxes our TV's keep freezing. I've spoken to at least 6 agents who can't seem to find the problem, and it's getting aggravating. I feel like I'm being thrown around with no real solutions. Has anyone else had this problem? or should I just move on to a new provider? 


when introduced and not since told otherwise, the maximum wireless Xi5/Xi6 is 3 in a home. if you have 4 devices one must be a DVR or an XG2 hub. if you have 5 devices you should have 2 xg2 or one DVR and 1 xg2 to support the 3 xi5/xi6 set top boxes. 



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