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System Refresh Restriction?

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Problem Solver

System Refresh Restriction?

I used to be able to system refresh as often as needed. Now I ran once last night and everytime I have tried to run once since it says I have to schedule a call with Tech Support.

 

When does it allow another system refresh? 


Tek
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Silver Problem Solver

Re: System Refresh Restriction?

https://www.xfinity.com/support/articles/x1-reboot-my-set-top-box


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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Problem Solver

Re: System Refresh Restriction?

I know how to perform the refresh. My point is there is now a restriction on how many you can perform in 48 hours.

Tek