Support
Offers
Sign in
New Poster
•
2 Messages
Thursday, November 12th, 2020 9:00 AM
Closed
This conversation is no longer open for comments or replies and is no longer visible to community members.
Responses
Expert
24.6K Messages
5 years ago
@Jwrichardson203 wrote:x1 box stuck on the welcome screen
is this a new installation? is the cable from wall connected to cable 'in' on the set top box?
Yes, it was a new installation. I detached and reconnected the cable and turned everything off and then on again . . . . and it worked. Thank you.
Rustyben
Expert
•
24.6K Messages
5 years ago
is this a new installation? is the cable from wall connected to cable 'in' on the set top box?
0
0
Jwrichardson203
New Poster
•
2 Messages
5 years ago
Yes, it was a new installation. I detached and reconnected the cable and turned everything off and then on again . . . . and it worked. Thank you.
0
0