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Stick on welcome screen

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Stick on welcome screen


x1 box stuck on the welcome screen
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Expert

Re: Stick on welcome screen


@Jwrichardson203 wrote:

x1 box stuck on the welcome screen

is this a new installation? is the cable from wall connected to cable 'in' on the set top box?



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Re: Stick on welcome screen

Yes, it was a new installation.  I detached and reconnected the cable and turned everything off and then on again . . . .  and it worked.     Thank you.