Community Forum

Sound drops out frequently

Highlighted
New Poster

Sound drops out frequently

Sound drops out frequently. Every channel, recorded programs, on-demand, it's become unbearable. Thinking about switching back to Direct TV, except my husband would divorce me.

 

The sound does not cut out when watching the Amazon Fire Stick. So don't try to tell me it's my Bose sound bar.

 

HELP!

Highlighted
Expert

Re: Sound drops out frequently


@JoLittleAnn wrote:

Sound drops out frequently. Every channel, recorded programs, on-demand, it's become unbearable. Thinking about switching back to Direct TV, except my husband would divorce me.

 

The sound does not cut out when watching the Amazon Fire Stick. So don't try to tell me it's my Bose sound bar.

 

HELP!


some devices models had issues.  Using the X1 remote, say 'about' voice command.  what is the rest of the single line to right of STB Version? 



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!