New Poster
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2 Messages
Sound cuts out on every tv main box the little cheap box any channel
sound cutting out for about 10sec, all cable boxes any channel, fix this or I will drop service with you .. with what you charge I expect and demand this the best so far it's not happening.
Dtshel
New Poster
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2 Messages
5 years ago
Update now its video and sound every 20 to 30 sec put it on ch 5 football game unwatchable,I know it's all in my equipment, as i have been told by every tech who every been here, in the past,
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CCAndrew
Gold Problem Solver
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25.9K Messages
5 years ago
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CCMorgan
Gold Problem Solver
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3.3K Messages
5 years ago
Hi, Dtshel. That certainly sounds frustrating! We want to help you get this issue fixed, so thank you for posting here within the Community to allow us the opportunity. Since it's happening on all boxes, would you be open to having a technician come back out? I can follow up with you afterward to ensure it gets resolved this time around. Let me know, no rush.
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