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@bobclifford9953 wrote:
I just got Comcast TV installed a few hours ago. The sound and picture are out of sync. I called Comcast but the robot kept hanging up on me. I think that is a terrible way to treat a customer.
lip-sync settings are stored in your TV per devcie, so new device new settings may be needed. tune the set top box to a major network that has a lot of talking so you can check sync. use your TV's remote, go to the audio section of the menu and find lip-sync. adjust the setting +/- until it matches the best then exit. same thing goes for sharpness, contrast, brightness, gamma, etc settings. (tv remove)
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
