Thel56's profile

Regular Visitor

 • 

2 Messages

Sunday, October 18th, 2020

Closed

Someone Else’s Recordings On DVR

Someone else’s recordings show up on my DVR periodically. Just found two that were recorded yesterday. Why? What is the Fix? Am I getting hacked? Thx

This conversation is no longer open for comments or replies and is no longer visible to community members.

Oldest First
Selected Oldest First

Expert

 • 

24.6K Messages

5 years ago


@Thel56 wrote:
Someone else’s recordings show up on my DVR periodically. Just found two that were recorded yesterday. Why? What is the Fix? Am I getting hacked? Thx

are you in close proximity residences (apartment/condo)? 

Official Employee

 • 

7K Messages

5 years ago

Hello Thel56. Welcome to the Xfinity Forums and thanks for creating your post. I can assist with troubleshooting your DVR recordings issue. To get started, please send me a private message and include your full name and service address so I can assist you. To send a private message: click my name (ComcastJoeTru) to view my profile. Then click the link that says "Send a message" and there you can private message me. 

Regular Visitor

 • 

2 Messages

5 years ago

No.  Live in a typical subdivision as far as spacing between homes go. Not near any apartments.

Visitor

 • 

1 Message

5 years ago

I have the same problem. Some recorded show appeared on my saved list which I did not request for.  One just came out today.  Four more happened on Mar 7 and 8.  Comcast keep saying that I caused the problem.  I told them that it can't be me because wrestling is not my forte.  I'm almost ready to terminate my subscription.

forum icon

New to the Community?

Start Here