chard11's profile

New Poster

 • 

4 Messages

Wednesday, July 8th, 2020 8:00 AM

Closed

Slooooooooooooooooow remote response on Peacock

Pause/FFW/RWD remote controls response times are already bad enough on cloud DVR but they are laughably horrendous on Peacock TV. There's AT LEAST a 5 to 6 second delay from the time I press a video control such as pause until it actually pauses the video, sometimes as long as 10 seconds. I also frequently experience the audio cutting out while watching content on Peacock. Nice try Comcast but I've reverted to using alternative streaming devices who have figured out how to do it better.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Expert

 • 

24.6K Messages

5 years ago


@chard11 wrote:

Pause/FFW/RWD remote controls response times are already bad enough on cloud DVR but they are laughably horrendous on Peacock TV. There's AT LEAST a 5 to 6 second delay from the time I press a video control such as pause until it actually pauses the video, sometimes as long as 10 seconds. I also frequently experience the audio cutting out while watching content on Peacock. Nice try Comcast but I've reverted to using alternative streaming devices who have figured out how to do it better.


you may have signal issues. none of that here. responds like any 'on-demand' type menu.

New Poster

 • 

1 Message

5 years ago

I am having the exact problem. It takes an extra 30 mins just to watch a show because the audio keeps going out. I have to keep pausing and playing to get it to work and rewind it just to hear what I missed. I have tried different devices and it hasn't changed.

New Poster

 • 

1 Message

5 years ago

Totally agree...it's obnoxious!

forum icon

New to the Community?

Start Here