I have a new x1 box and have it all hooked up properly. It started in the boot process but now I am at the verify your phone number screen and I cannot input any numbers through the remote (xr15). The remote is activated and it worked fine when I had to choose a language but now nothing. What should I do now?
@Artefax wrote:
I have a new x1 box and have it all hooked up properly. It started in the boot process but now I am at the verify your phone number screen and I cannot input any numbers through the remote (xr15). The remote is activated and it worked fine when I had to choose a language but now nothing. What should I do now?
If this doesn't work you might need to speak with tech support:
@Artefax wrote:
I have a new x1 box and have it all hooked up properly. It started in the boot process but now I am at the verify your phone number screen and I cannot input any numbers through the remote (xr15). The remote is activated and it worked fine when I had to choose a language but now nothing. What should I do now?
if your remote has a setup button hold it down until LED changes color. then enter code 981. if not a setup button hold the A and B buttons down and when LED changes color enter code 981. then move close to the set top box pointing the remote and press the numbers matching your phone number.