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Setting up Cable Box in Bedroom Issues

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Setting up Cable Box in Bedroom Issues

The screen says “Welcome. Bienvenido. Bienvenue.” Then the next screen it says it’s having issues and to try tightening the cords, etc. it’s on a new Samsung TV. On my app the cable box says it’s not connected. Any advice/tips? Thank you
Diamond Problem Solver

Re: Setting up Cable Box in Bedroom Issues

Do you know if you’re working with a cable outlet with a live signal?

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Expert

Re: Setting up Cable Box in Bedroom Issues

you can test by moving your modem/gateway to the outlet and see if the sync lights come on. if not, then that cable line is not connected to your incoming coax line.



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