We received our set top box 4 days ago and since yesterday it has been making a loud whirring (fan?) noise. It is now to the point that it’s louder than the television at normal volume. How do I get a new box?
adding... if you are connecting to the TV or audio device via HDMI consider asking for a 4K DVR (has a solid state hard drive, no spinning disks, 6 tuners and bluetooth capable, same price).
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