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Seasonal Convenience Plan

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Frequent Visitor

Seasonal Convenience Plan

For the last 2 summers in Florida, I have put my Xfinity service on the Seasonal Convenience Plan when I'm in NC. Up until 1 week ago, my DVR would record all the scheduled programs that I could access though the web or on the app on my phone. Has Xfinity made a change that stops recording on the Seasonal Convenience Plan? All my shows are still scheduled.

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Expert

Re: Seasonal Convenience Plan


@ggrotyohann wrote:

For the last 2 summers in Florida, I have put my Xfinity service on the Seasonal Convenience Plan when I'm in NC. Up until 1 week ago, my DVR would record all the scheduled programs that I could access though the web or on the app on my phone. Has Xfinity made a change that stops recording on the Seasonal Convenience Plan? All my shows are still scheduled.


the plan https://comcastseasonal.com/#:~:text=Our%20Seasonal%20Convenience%20Plan%20is,most%20services%20at%2...  details the program. the services should not continue at all during that time. 



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Frequent Visitor

Re: Seasonal Convenience Plan

I read that document but I was just curious as to why my DVR would keep recording until a week ago when I started my Seasonal Convenience Plan at the beginning of June.