boomerm3's profile

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95 Messages

Saturday, January 16th, 2021 6:00 AM

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Retrieving Data popup message - Why?

Starting yesterday, I am getting a popup on my TV screen every time I start the TV. The message appear in a black box and says "rertieving data." The message disappear after five seconds. There is no error code. I have not change my configuration or service.

 

Anyone know what this is or what it means? Or how to stop it?

 

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Gold Problem Solver

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25.9K Messages

4 years ago

Is it a message from your tv not the cable box perhaps?

Contributor

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95 Messages

4 years ago

I don't have a "Smart TV" and this never happened before. Don't think the TV wants data...

 

On startup the TV displays the connection to Comcast; detecting Hdmi signal; Retreiving data.

 

The Retrieving Data message is centered on the screen, the other 2 are on the top and bottom of the screen.

 

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