Contributor
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95 Messages
Retrieving Data popup message - Why?
Starting yesterday, I am getting a popup on my TV screen every time I start the TV. The message appear in a black box and says "rertieving data." The message disappear after five seconds. There is no error code. I have not change my configuration or service.
Anyone know what this is or what it means? Or how to stop it?
CCAndrew
Gold Problem Solver
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25.9K Messages
4 years ago
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boomerm3
Contributor
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95 Messages
4 years ago
I don't have a "Smart TV" and this never happened before. Don't think the TV wants data...
On startup the TV displays the connection to Comcast; detecting Hdmi signal; Retreiving data.
The Retrieving Data message is centered on the screen, the other 2 are on the top and bottom of the screen.
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