CraigJackson885's profile

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Thursday, July 16th, 2020 3:00 PM

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Restart Live TV Program

Is the restart program feature gone? It used to be an option after pressing info on the remote. It’s been missing for about a month.

Expert

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24.6K Messages

5 years ago


@CraigJackson885 wrote:
Is the restart program feature gone? It used to be an option after pressing info on the remote. It’s been missing for about a month.

you will only see that if the on-demand version of the program is currently available. you can go to browse in on-demand and check to see if the program is available.

New Poster

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2 Messages

5 years ago

I agree, this feature just disappeared. For the shows that prompt for it (and they still do), you used to just press the info button and Restart certain programs (like GMA) from the beginning. It had nothing to do with OnDemand. The Restart option has just disappeared, like the previous poster said, about a month ago. What's the deal?

New Poster

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2 Messages

5 years ago

I'm sorry but the answer posted above does not seem correct. The Restart of a live broadcast feature had nothing to do with On Demand. It was a feature I see was rolled out of Comcast labs in May 2015. It was very convenient but just suddenly was no longer an option. Can someone from Xfinity please answer our question?

Visitor

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1 Message

4 years ago

This question is about 9 months old but I just noticed it on my system as well. I called Comcast and they said it was a feature that everybody had but it's now limited to people who have DVR service which costs extra. Supposedly they sent an email to everyone saying it would be removed but I never got an email. You can call to voice your displeasure and they will give feedback to upper management. 800-266-2278

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