@Brianjp976 wrote: Remote works for volume and on/off but not for anything else. Light flashes red. Tried reset/ set up, tried unplugging router and waiting 30 sec
@Bethslavin wrote: My dog ate the remote I need a new voice one. Plz mail me a new one since none of your locations aren’t opened.
Xfinity stores are open. you can set up an appointment at most or just drive up and follow the instructions on the door (wear a mask). they don't want your old remote.
MikeB39A
Problem Solver
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693 Messages
5 years ago
Is it new? Does it have new battery?
I'd try new batteries first....good luck!
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Bethslavin
New Poster
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1 Message
5 years ago
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Rustyben
Expert
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24.6K Messages
5 years ago
Xfinity stores are open. you can set up an appointment at most or just drive up and follow the instructions on the door (wear a mask). they don't want your old remote.
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