Remote only works within 8 ft of soundbar

jasperino · ‎03-15-2020

My xr11 remote only controls my Vizio soundbar within a distance of 8 ft or so. It's incredibly frustrating. Non-Xfinity remotes work just fine from my couch. Any ideas?

CCAndrew · ‎03-15-2020

Try a different code?

I am a Retired Official Comcast Employee
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Remote only works within 8 ft of soundbar

Re: Remote only works within 8 ft of soundbar