Community Forum

Remote only works within 8 ft of soundbar

Highlighted
New Poster

Remote only works within 8 ft of soundbar

My xr11 remote only controls my Vizio soundbar within a distance of 8 ft or so. It's incredibly frustrating. Non-Xfinity remotes work just fine from my couch. Any ideas?
Highlighted
Diamond Problem Solver

Re: Remote only works within 8 ft of soundbar

Try a different code?

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!