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@beckyjones53 wrote:
Our remote just quit working - won't light up and our service is down. Changed the batteries.
you posted in x1. is the power LED indicator on for the set top box? if not check the AC plug and connector. When you press the remote's buttons an LED at the top front surface of the remote will flash. what is on your TV screen? more information is needed to assist.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
