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Remote not wirking

lrg1128
New Poster

Remote not wirking

Remote is not responding will work for a bit then stops voice commands rarely works. Have reprogrammed it several times still having issues
RobertWy
Silver Problem Solver

Re: Remote not wirking


@lrg1128 wrote:
Remote is not responding will work for a bit then stops voice commands rarely works. Have reprogrammed it several times still having issues

Did you try new batteries?


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lrg1128
New Poster

Re: Remote not wirking

Yes I have talked to comcast 4 times. They sent me a new remote. After programming the new one it worked for a bit then developed the same problem
ComcastChad
Official Employee

Re: Remote not wirking

Does a reboot of the box fix your issue? Or doesn’t help?

Is the only issue voice commands or the remote does work at all?

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