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Remote not wirking

lrg1128
New Poster
‎03-01-2020 11:54 PM

Remote not wirking

Remote is not responding will work for a bit then stops voice commands rarely works. Have reprogrammed it several times still having issues
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RobertWy
Silver Problem Solver
‎03-02-2020 07:10 AM

Re: Remote not wirking

@lrg1128 wrote:
Remote is not responding will work for a bit then stops voice commands rarely works. Have reprogrammed it several times still having issues

Did you try new batteries?


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lrg1128
New Poster
‎03-02-2020 07:24 AM

Re: Remote not wirking

Yes I have talked to comcast 4 times. They sent me a new remote. After programming the new one it worked for a bit then developed the same problem
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ComcastChad
Official Employee
‎03-02-2020 06:34 PM

Re: Remote not wirking

Does a reboot of the box fix your issue? Or doesn’t help?

Is the only issue voice commands or the remote does work at all?

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