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Remote Not Working

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Remote Not Working

I can't change the channels with my xfinity remote.  Whenever I punch in the numbers the screen just says "no results." How do I fix this? 

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Silver Problem Solver

Re: Remote Not Working


@NJLizS wrote:

I can't change the channels with my xfinity remote.  Whenever I punch in the numbers the screen just says "no results." How do I fix this? 


Which X1 box do you have?

https://www.xfinity.com/support/articles/x1-hub-vs-companion-box


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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