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Remote Issue

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Remote Issue

At least twice a week the remote turns on the TV but there's no connection to the cable box. I have to unplug the box to reset the system. Why is this happening?

Official Employee

Re: Remote Issue

Hi there, @Ottoduder


Let's take a look at that remote issue you posted about. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
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