I received my equipment today. I plugged up and turned on my box. I put the batteries in my remote and seen the 3 blue blinks. I hit the voice button per instructions, but I can't change anything on my screen. My screen is asking me to select my language and i can't hit enter for Enlish, nor go up or down if I wanted to.
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!