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Remote Backlight

rickwhoo
Contributor
‎02-13-2020 09:25 AM

Remote Backlight

My XR15 remote backlighting stopped working again. What can I do?

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CCAndrew
Diamond Problem Solver
‎02-13-2020 11:57 AM

Re: Remote Backlight

Replace the batteries or replace the remote

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rickwhoo
Contributor
‎02-13-2020 02:11 PM

Re: Remote Backlight

Looks like I need another remote...

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BruceW
Gold Problem Solver
‎02-13-2020 08:22 PM

Re: Remote Backlight

@rickwhoo wrote: Looks like I need another remote...

Service Centers and Xfinity Stores should have no-extra-charge remote replacements. Check locations and hours at https://www.xfinity.com/support/service-center-locations to pick one up, or call Customer Service at 1-800-Comcast and have them send a remote to you, probably for a shipping/handling fee.

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