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Reminder Option has not Worked in over 3 Weeks

Gymbow
New Poster

Reminder Option has not Worked in over 3 Weeks

TV show reminder function has not worked in weeks.  I've reset, restarted, cancelled, retried, unplugged, repluggged, you name it - does not remind at all.  Please fix this.  Area 34957. 

CCAndrew
Diamond Problem Solver

Re: Reminder Option has not Worked in over 3 Weeks

It’s a known issue
https://forums.xfinity.com/t5/X1/Reminders-not-working/m-p/3327632#M188165

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ComcastMartin
Official Employee

Re: Reminder Option has not Worked in over 3 Weeks

@Gymbow,

 

Hi there, I wanted to reach out and touch base to make sure your services are working. If not, could you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.


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