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Receiving error code 03059

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Regular Visitor

Receiving error code 03059

Moved cable box to another part of the house and it has the error code going off on certain channels. What would be the best action for this? Also tried refresh and unplugging the unit. And I notice on the xfinity app that the serial number does not match the box on that cable line now? Any answers?

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Diamond Problem Solver

Re: Receiving error code 03059

Since it worked fine in one area and not in another, it’s going to be quality of cable/signal issues. What does your cable setup look like

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Regular Visitor

Re: Receiving error code 03059

Seems to be in good standing order. May have to have a tech out to figure it out I guess.