I'm having the same issue. Does anyone know what this particular red dot display means?
is it a regular numbered channel? does the channel number have 4 digits starting with 2 or higher? did you try press the record button on the guide to see if it offered to record? (might be a previous recording that was accidently marked 'cancel' recording.
It was a regular numbered channel. It is no longer showing this so I cannot press the record button to check this. Is there detailed documentation on the DVR that can be checked?
Tech support was not any help. They reset the box and then said they had to send a technician out for further troubleshooting. I declined. If there were detailed instructions for the product, this could be easily figured out.
Hi, hokie21. Thanks for posting. I would like to take a look at your recording concerns. Please send me a PM with your first and last name and we can go from there. Thanks!
Hi @gt87tucker, We appreciate you for using the Xfinity Forum to find a resolution for the recent recording issue you've experienced. We were able to confirm this issue is now resolved. If you still have issues, we ask that you unplug your cable box for one minute, then plug it back in.