How can I swap mine out for this?
Do you mean the XG1v4? I took my X1 DVR to my Comcast Store and they swapped it for the v4.
Thanks for posting to the Xfinity Forum. I can ship you an XG1v4. Can you please send me a private message with your first and last name as it appears on your account? To send a private message, click on "ComcastChe" and then click "send a message."