Community Forum

Re: X1 low signal strength

uscg69vet
New Poster

Re: X1 low signal strength

We keep losing signal for our wireless devices. This is anoying at best. I called support and tried what they suggested but still have a problem with my signal strength.
ComcastJamesH
Official Employee

Re: X1 low signal strength

Greetings, @uscg69vet! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with your signals, but you have definitely come to the right place for assistance.
If you could send me a private message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Private Message, please click on my name (ComcastJamesH) and select “Send a message”.


I am an Official Comcast Employee.
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