New Poster
•
1 Message
Re: X1 System Update fails
Our box/service is brand new, like less than a month old, and I got the same error, but can't contact Comcadt because they're transitioning service agents to work from home. I can wait, I suppose, but what a drag!
CCAndrew
Gold Problem Solver
•
25.9K Messages
5 years ago
0
0
XfinityChad
Official Employee
•
1.2K Messages
5 years ago
What error are you seeing on screen?
0
0
CCChe
Official Employee
•
6.9K Messages
5 years ago
Hi @Leslie-Oakland,
We know there is a longer than normal wait time when calling in. We appreciate you for posting to the Forums to get help. Can you please verify the error code you're receiving? I can begin to troubleshoot and help get this resolved right away.
To get started, please send me a private message with your first and last name and your full-service address. To send a private message, click on "ComcastChe" and then click send a message.
0
0