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Re: X1 Factory Reset?

Ord535
Contributor
‎03-04-2020 11:15 AM

Re: X1 Factory Reset?

would it be possible to have you send me a message on how to do the same with my xid-p box.
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RobertWy
Silver Problem Solver
‎03-05-2020 07:24 AM

Re: X1 Factory Reset?

@Ord535 wrote:
would it be possible to have you send me a message on how to do the same with my xid-p box.

First thing to try is to unplug the power cord from the back of the XiD and plug it back in.


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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Ord535
Contributor
‎03-12-2020 06:18 PM

Re: X1 Factory Reset?

have done that a few times. its almost if the apps got glitched up on an update. thinking a factory type reset would set them back to original and then it will update them properly.
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JulianR1
Regular Contributor
‎03-28-2020 11:09 PM

Re: X1 Factory Reset?

A factory reset helps alot. Especially if you get a buggy update.. I've had occasions where the box powers itself off and won't come back on, and a factory reset solved it. Although I really only recommend it as a last resort.
I am not a Comcast Employee, I am just a customer volunteering my time to help other customers here in the Forums.
champino21
Frequent Visitor
‎06-10-2020 06:12 PM

Re: X1 Factory Reset?

Can you please DM me the instructions for doing a factory reset on an Xi6 box?

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