Re: X1 DVR/Service - So many issues - Xfinity Help and Support Forums

jlm888 · ‎08-16-2020

I am having the same issues. New box, that doesnt even have a clock on it. DVR comes up black with a line thru it.. I can hear, not see. When I exit out, it stays black. I have to unplug the box to get the TV back. This is insane. Im thinking about putting my old box back in!

CCAndrew · ‎08-16-2020

Swap it out if you need to, no new equipment has clocks anymore

I am a Retired Official Comcast Employee
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