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@Martilewis59 wrote:
I just started my experience after almost 35 years with the other big Company
I had continuous problems with them got fed up and switched now my screen is frozen O reset my box turned all off not sure what to do please help
I moved your post to the x1 area of the forum. the issue you describe is a dead outlet. was this a working cable setup with splitters/amplifiers? is the set top box model an xg1 (DVR) or XG2? do any of your other set top boxes work? does your internet work?
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
