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Re: QVC overriding other channels???

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Re: QVC overriding other channels???

I am having the same issue.   I reported the issues a few months ago and they sent out a tech to my house and they decided to swap out my cable box.   Everything worked ok for a while and now the problem has returned.    When i flip channels, QVC2 will appear.   Sometimes without doing anything, the tv will switch to QVC2.   I really want to end my service.   


@njeyedok wrote:

I have been getting the same thing for a couple of months or more.  Not all of the time.  But you change the channel and qvc2 or qvc3 (not sure which) comes up instead of the channel you are trying to go to.  You have to change the channel manually to get rid of it.  Very annoying.  It must be an xfinity thing since I seem to see others have the same issue.


 

Silver Problem Solver

Re: QVC overriding other channels???


@Sujay wrote:

I am having the same issue.   I reported the issues a few months ago and they sent out a tech to my house and they decided to swap out my cable box.   Everything worked ok for a while and now the problem has returned.    When i flip channels, QVC2 will appear.   Sometimes without doing anything, the tv will switch to QVC2.   I really want to end my service.   


@njeyedok wrote:

I have been getting the same thing for a couple of months or more.  Not all of the time.  But you change the channel and qvc2 or qvc3 (not sure which) comes up instead of the channel you are trying to go to.  You have to change the channel manually to get rid of it.  Very annoying.  It must be an xfinity thing since I seem to see others have the same issue.


 


Is it your TV that is switching channels?  Which set-top-box do you have?


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Regular Visitor

Re: QVC overriding other channels???

Me too, been going on now for over 8 months, ultra annoying. I've tried online tech support, and actually was escalated to a higher level of tech, and still no resolution.  I've always been told that this is the 1st reported instance of this nature, but obviously I not the only one. This started for me, when the new (additional) QVC station was added in my area (Denver). In addition, when I select Xfinity  to access, for instance Netflix or Prime, QVC become the back ground audio until the app kicks in. I've had QVC 'takeover' either when I make a channel change, or out of the blue just start playing. If I press Info it provides the info for the station I wanted to be viewing- it really getting to be a pain!

Regular Visitor

Re: QVC overriding other channels???

Are you folks still having problems with this? We are in the West Division, I made a call back to Philly to execs I know, he inturn intro' did me to someone back in Denver who said he'd look into it. I've noticed that the issue is significantly reduced to virtually zero. Slight audio take over, but nothing screen oriented like before. 
how about you guys?

Regular Visitor

Re: QVC overriding other channels???

ITS BACK !!

is anyone from Comcast monitoring this topic? Please advise with some sort or resolution time line!

Regular Visitor

Re: QVC overriding other channels???

Seems to be resolved by the guys in the West Division. Hopefully never to return!