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Re: Prime video

New Poster

Re: Prime video

Whenever I try to play a movie on Amazon Prime it states there is an internet issue.  Netflix and other apps work just fine, Prime is the only one having issues.

Silver Problem Solver

Re: Prime video


@km21 wrote:

Whenever I try to play a movie on Amazon Prime it states there is an internet issue.  Netflix and other apps work just fine, Prime is the only one having issues.


Is this with an Internet connection or are you having an issue with the X1 System that allows us to connect to Amazon Prime?


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Regular Visitor

Re: Prime video

I don't seem to have an issue with Amazon Prime. Have you checked your cables and connection? I know sometimes there may be some minor streaming issues but 99% of the time, it works fine for me. There are also other things you can check such as your signal strength and if there are multiple people signed into your Amazon Prime account.