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@52501 wrote:
Ihave voice but no picture - on screen it says Welcome - Connecting to your entrtainment experiende
your set top box or TV has shut down the HD video stream. try swapping the HDMI cable out with another working Cable.
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
