jmr1959's profile

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127 Messages

Monday, May 25th, 2020 5:00 PM

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Question about Netflix in the X1 Preferred/Premier Pro+ Package deals

My 2-year X1 contract expired this month and I'm thinking of getting the X1 package deal that includes Netflix, but before I do I'd like to ask a question to anyone here who already has it, or who knows the answer.

 

Will this deal allow me to watch Netflix on devices other than my X1 box... specifically, my Roku devices?

 

The reason I ask is because I'm not too thrilled with how the Netflix app in the X1 box handles closed captioning - it 'skips' every other line of dialog. So I prefer to watch Netflix on a Roku device that's plugged into my AV setup.

 

I'm also a little concerned about if Netflix will actually stop charging me if I sign up for this. Counting on Comcast and Netflix to do this transaction correctly sounds fraught with danger to me. But maybe I'm just being paranoid... I mean, what could go wrong, right? 😉

 

Anyway, thanks in advance for any info you can give me about this.

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127 Messages

5 years ago

I think I may have found the answer to my question on a FAQs page here:

https://www.xfinity.com/support/articles/netflix-package-faqs

 

==================================================

I signed up for an Xfinity package that includes Netflix. How do I activate my Netflix account?
Launch the Netflix app on your X1 TV Box, then follow the prompts to either link your existing Netflix account to your Xfinity package or create a new Netflix account to be linked to your Xfinity package.

Note: If you link an existing Netflix account, your method of payment for that Netflix account will transition to Comcast and you will no longer be charged a separate fee by Netflix.

==================================================

 

So it sounds like I can just transfer my existing Netflix account over to the Comcast package?

Expert

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24.6K Messages

5 years ago


@jmr1959 wrote:

My 2-year X1 contract expired this month and I'm thinking of getting the X1 package deal that includes Netflix, but before I do I'd like to ask a question to anyone here who already has it, or who knows the answer.

 

Will this deal allow me to watch Netflix on devices other than my X1 box... specifically, my Roku devices?

 

The reason I ask is because I'm not too thrilled with how the Netflix app in the X1 box handles closed captioning - it 'skips' every other line of dialog. So I prefer to watch Netflix on a Roku device that's plugged into my AV setup.

 

I'm also a little concerned about if Netflix will actually stop charging me if I sign up for this. Counting on Comcast and Netflix to do this transaction correctly sounds fraught with danger to me. But maybe I'm just being paranoid... I mean, what could go wrong, right? 😉

 

Anyway, thanks in advance for any info you can give me about this.


the x1 app will give you a menu to receive a separate userid/password to use outside of X1. 

Contributor

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127 Messages

5 years ago

Thanks Rustyben.

So when I get the Comcast userid and password I can just log in with those on my Roku, and can cancel/close my personal Netflix account?

So what happens to my watch list and history? I assume they are not carried over since I'll be using a new account?

Expert

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24.6K Messages

5 years ago

yes or just log in on x1 and use your existing sub on x1

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