Re: QVC BUG: QVC comes on all the time while flipping through channels - Xfinity Help and Support Forums

adammusic22 · ‎07-23-2020

How to fix?

Rustyben · ‎07-25-2020

@adammusic22 wrote:
How to fix?

how is that set top box connected directly to the TV? (HDMI 1 or HDMI 2) Do you have an antenna attached to the TV? If you switch to your TV input (antenna) using your TV's remote, is there a channel there?

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adammusic22 · ‎07-25-2020

Connected via hdmi2

No antenna

TV(antenna) input is blank : tuner has not been set up

adammusic22 · ‎07-25-2020

Just switched to hdmi-1.

Not sure why that would matter but we’ll see.
This only happens on 1 box.
XG2.

I got an xg2 as a companion to not take away from recording slot, not even sure if its doing that.

Might replace it with an xid box if this persists.