I tried to watch some older BBC tv shows on Prime thru my X1 box. They were very pixelated. I've never encountered this problem with other newer Prime shows from BBC. Anyone else experience this problem?
Same issue. I'm having pixelation issues with Prime video - normal channels ok. This is through the normal cable box. Did the sytrem refresh and nothing changed.
did you try streaming a different program? is this a 4k DVR? if so were you attempting to stream in 4k? did you try the same program using a desk/laptop or smart device (phone/tablet)? what is the model number of the set top box you were using? if it was not a DVR or an XG2 did you try same program on the DVR or XG2?