Community Forum

Poor Picture Quality - Pixelating on local channels only

New Poster

Poor Picture Quality - Pixelating on local channels only

Poor PIcture Quality - Pixelating and skipping sound -- but only on the local network channels, NBC, CBS, ABC, FOX.  All other channels and any streaming of Apps are fine.

 

Usually, a restart of that top box or a complete Refresh corrects it --- but for the last 2 days, nothing works.

 

Diamond Problem Solver

Re: Poor Picture Quality - Pixelating on local channels only

Check all of your connections are tight and in good repair, remove any unnecessary splitters and possibly have a tech out. Channels come in different frequencies, something is impeding those frequencies and possibly others you don’t watch or get

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!