It used to be flawless. I could mumble anything & it would hear me perfectly. I used to be amazed at how good it was.
It is horrendous now. Constantly have to repeat myself.
My whole family.
It never used to be like this.
Its at a siri level now.
I can remember exactly when it changed. When the voice command hud moved to the top left of the screen.
Please just go back.
do you have another remote to try? pick one up at your local comcast store. microphone may be damaged etc.