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Please Get Rid of the Xfinity Movie Premier Icon

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Please Get Rid of the Xfinity Movie Premier Icon

Why do you (Xfinity) always have to <Edited> with it?   The "Last Watched" feature is a very personal thing about my service.   Your coming along and stamping this horrid "movie premier" icon, right at the front of the line and giving me no ability to clear or delete it has the same effect of you sticking your head into the bathroom door while I'm sitting on the toilet.  

Now you may be thinking, "oh good I got your attention."   But if the bathroom methaphor were real you'd have a dent in your forehead right now where the brick hit you.

 

Get rid of it!   It's as obnoxious as I am being right now!

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Xfinity Movie Premiere App stuck in Last Watched. Cannot clear from History

I cannot delete Xfinity Movie Premiere from the Last Watched area.  It is from the On Demand are & it just appeared in my Last watched area.  I've tried everything to delete it & it seems to be stuck there.  It will not clear out when I press Clear All History.  I never watched it & I don't know how to get rid of it.  Can someone help?  It is very annoying to keep seeing it there.

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Re: Xfinity Movie Premiere App stuck in Last Watched. Cannot clear from History

After spending an hour on chat with xfinity, I was told by someone in "advanced repair"  that it cannot be removed, even from their end.  This person said it should disappear when this "promotion" is over.  I find it extremely annoying that they're trying to squeeze more $ out of me considering what I'm already paying.  Did you notice that it actually occupies two spaces in your last viewed memory?  You can only store seven channels whereas you used to be able to store nine.  Xfinity, please give us a break and get rid of this garbage.

 

I also had to "clean up" my post because I used a bad word.  It starts with a cr and ends with p.  

"You used a bad word, cr__, in the body of your post. Please clean up the body before posting."

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Re: Please Get Rid of the Xfinity Movie Premier Icon

I spent an hour on chat with xfinity, and someone in "advanced repair" finally told me that it cannot be removed even from their end.  He did say it should disappear when the "promotion" (?) is over.  Did you also notice that the icon is extra large and occupies two spaces?  I used to be able to store nine channels, now I can only store seven.  Reducing functionality while trying to squeeze more money out of you is a nice touch, don't you think?

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Re: Xfinity Movie Premiere App stuck in Last Watched. Cannot clear from History

how do i get rid of the xfinity movie premiere app stuck in last watched ?


@233006 wrote:

I cannot delete Xfinity Movie Premiere from the Last Watched area.  It is from the On Demand are & it just appeared in my Last watched area.  I've tried everything to delete it & it seems to be stuck there.  It will not clear out when I press Clear All History.  I never watched it & I don't know how to get rid of it.  Can someone help?  It is very annoying to keep seeing it there.


 

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Re: Xfinity Movie Premiere App stuck in Last Watched. Cannot clear from History

Thank you for the information you received from Xfinity technical support. I've been going crazy for two days trying to remove the app 🤯 I'm glad someone got an answer. Much appreciated 👍